Purchasing And Storage
We learned hard lessons in the 10 years that we didn’t do the purchasing; items were:
Stolen from active construction sites
Damaged during delivery, but not inspected on time, therefore not replaced
Lost or damaged after delivery
Incorrectly ordered / fulfilled and not exchangeable due to missed return windows
Not ordered in a timely fashion, therefore causing construction delays
Now BFD offers purchasing as a service to keep things running smoothly.
Our process:
Any discounts (15-25% typically) received are passed on to the client
A 10% fee (15% for furnishings) is added for order management costs such as tracking lead times, shipping coordination, product inspections, handling insurance claims for freight damage, and managing returns and repairs
Items are shipped to us, checked immediately, labeled, and stored
Order receipts are kept in a client shared folder
When items are needed, we coordinate with the contractor for pick up or deliveries to site
Some items like appliances, for example, can be kept with the retailer for several weeks and delivered to the site when needed
